Shipping Policy:
- Processing Time: All orders are processed within 1-2 business days.
- Shipping Rates: Shipping charges are calculated based on the weight of your order and your location. You will see the shipping cost at checkout before you make your payment.
- Delivery Time: Delivery times may vary depending on your location. Typically, orders are delivered within 5-7 business days from the date of shipment.
- Tracking Information: Once your order has been shipped, you will receive an email with tracking information, so you can track your package.
Refund Policy:
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a straightforward refund policy:
- Returns: You may return any unused items purchased from us within 30 days of the delivery date for a full refund.
- Process: To initiate a return, please contact our customer service team at sgstudy11@gmail.com or 6205340840 to obtain a Return Merchandise Authorization (RMA) number. Please include your order number and the reason for the return in your communication.
- Refund: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- Refund Method: If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain number of days, depending on your card issuer’s policies.
Contact Us:
If you have any questions about our Shipping and Refund Policy, please contact us at 6205340840, sgstudy11@gmail.com